Help Center

How do I start?

Open the demo or the 2D editor. You don't need an account to try them. Sign in when you want to save a project.

Which devices can scan a room?

Room scanning needs the iOS app on an iPhone or iPad with LiDAR. On other devices, draw a floor plan or import a scan file.

Which file formats are supported?

Scans: .usdz on the web, and .usdz or .glb in the Android app. Plan pictures: PNG, JPG, BMP, TIFF and WebP. Exports: DXF, OBJ, JPEG, PNG, SVG and GLB.

What are the limits?

Plan pictures can be up to 20 MB and scan uploads up to 100 MB. The AI floor plan service runs one job at a time and has an hourly limit.

The AI result has mistakes. What can I do?

Choose “Edit in the 2D editor”, set the plan's real width and trace over it to correct the walls, doors and windows.

Why wasn't my demo work saved?

Demo mode doesn't save until you sign in. Choose Save and sign in, and we'll keep what you built.

Who can see a shared project?

Anyone with the link can view it, but only you can change it. You can stop sharing at any time.

Is there a public API?

Not yet. If you need an integration, write to us.